An adult (over 18) must supervise riders at all times.

Sort riders by size and weight. Do not allow bigger children in with smaller ones.

No shoes, eyeglasses, belts, jewelry, or any sharp objects.

No food, drinks, candy, gum, animals, toys, or other objects.

No putting water on the inflatable (unless it is a water slide).

No use of silly string, confetti, baby oil, soap, or any other substance (up to a $100 cleaning charge may apply).

No climbing on the walls, bumpers, roof, or netting.

No flips, diving, piling, wrestling, rough play, or bodily contact of any kind.

No running or jumping onto or from the inflatable.

No playing on the entrance step.

No jumping, diving, or flipping down the slide. No climbing on or running up the slide. Riders must go down feet-first in a seated position, one at a time.

Do not slide down until the landing area is clear of other riders.

No riders who are under 3 years old, pregnant, physically or mentally impaired, under the influence of drugs or alcohol, or have a medical condition that would prevent participation.

We offer weekend rentals. Weekend rentals are delivered on Saturday morning/Friday evening and picked up on Sunday evening/afternoon.

All reservations require a $25 deposit using credit or debit card. The full balance is due 24hrs before delivery. Deposits will not be refunded under any condition except if Magnolia Inflatables cancels the event. 

We do not refund deposits for any cancellations; the deposit will be kept on file for 1 year to reschedule your event. We will refund your deposit if we cancel the party due to bad weather to protect our equipment (see our bad weather policy below).

There must be no less than 24 hour notice when cancelling/moving your event, any last minute cancellations or date changes will forfeit the deposit.

At Magnolia Inflatables, we do our best to accommodate all customers in times of unforeseen weather and/or emergency conditions. For this reason, we stay tuned to the local weather conditions in and approaching our area. We ask that all customers do their part and stay informed about any weather conditions approaching their area. Safety being our #1 concern, we reserve the right to cancel any rental due to rain, high winds, or other weather issues and the amount of the deposit will be refunded. If the weather is questionable on the date of the event, and you choose to have the unit delivered, the remainder of the balance is due and there will be NO REFUND regardless of total time used.

If the customer decides to cancel due to potential weather before the day of the party the refund will be kept on file for 1 year.

It is not safe to operate the inflatable when there is lighting, thunder, or winds more than 20 MPH. Remove riders and deflate the unit by unplugging the blower.

All rentals require an adult signature on a rental contract and liability release upon delivery of the inflatable. NO EXCEPTIONS!

We can set up on grass, asphalt, or concrete. Sorry we cannot set up on pebbles or rocks! The surface must be level and clear of sharp objects and pet droppings. There should be no low hanging tree branches or power lines overhead. Driveways (or streets for block parties) are fine. Just be sure to select the appropriate surface type when booking so we can bring sand bags instead of stakes to secure the inflatable. We recommend a grounded outlet on a dedicated 20-amp circuit breaker to run the blower that keeps the inflatable(s) inflated

Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.

Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, summer camps, and much more

Yes. A blower keeps air in the unit the entire time. If unplugged, the unit will deflate. We require an outlet within 50′ of the unit and provide the proper sized extension cord.

Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. 

Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with 18″ long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.